DFSolutions - Privacy Policy

DFSolutions Privacy Policy. Learn how we collect, use, and protect your personal information. We comply with GDPR and other data protection regulations.

1. INTRODUCTION

Welcome to DFSolutions (“the Website”), operated by Digital Forge Solutions Ltd, a company registered in the United Kingdom (“we,” “us,” “our,” or “DFSolutions”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and interact with our services.

We are committed to protecting your privacy and ensuring transparency about our data practices. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Contact Forms: When you complete contact forms, consultation requests, or service inquiries, we collect information such as:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Service interests
  • Message content
  • Any other information you voluntarily provide

 

Communications: If you email us or communicate directly, we collect the content of your messages and associated information.

Inquiries & Requests: Information related to your inquiries, support requests, or service requests.

2.2 Information Collected Automatically

Usage Data: We collect information about how you interact with the Website:

  • Pages visited and time spent
  • Click patterns and navigation
  • Browser type and version
  • Operating system
  • IP address
  • Referral source

 

Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze website usage.

2.3 Third-Party Information

We may receive information from third-party sources (e.g., marketing partners, referral sources) to better understand your interests and improve our services.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

Service Delivery

  • Respond to your inquiries and provide information about our services
  • Process consultation requests
  • Develop proposals and quotes
  • Deliver contracted services

Communication

  • Send you updates about our services
  • Provide news, insights, and industry information
  • Follow up on inquiries or consultations
  • Notify you about policy changes

Website Improvement

  • Analyze website usage patterns
  • Identify areas for improvement
  • Troubleshoot technical issues
  • Optimize user experience

Marketing & Business Development

  • Understand your service interests
  • Tailor marketing communications
  • Create aggregated, anonymized analytics

Legal Compliance

  • Comply with legal obligations
  • Protect against fraud and unauthorized access
  • Enforce our terms and policies

4. COOKIES & TRACKING TECHNOLOGIES

4.1 What Are Cookies?

Cookies are small data files stored on your device through your browser. They help us remember your preferences, enhance your experience, and analyze website usage.

4.2 Types of Cookies We Use

Essential Cookies: Required for basic website functionality. These cannot be disabled.

Performance Cookies: Help us understand how you use the Website so we can improve it.

Functional Cookies: Remember your preferences and selections to personalize your experience.

Marketing Cookies: Used to deliver relevant marketing messages and understand campaign effectiveness.

4.3 Cookie Management

You can control cookie settings through your browser:

  • Most browsers allow you to refuse cookies or alert you when cookies are being sent
  • Disabling cookies may affect some website functionality
  • You can clear cookies from your device at any time

If you disable cookies, you may still access the Website, but some features may not work optimally. Contact forms and inquiries can still be submitted via email or phone if needed.

5. SHARING YOUR INFORMATION

5.1 When We Share Information

We do not sell or trade your personal information to third parties. We share information only in these circumstances:

Service Providers: We may share information with trusted partners who assist in operating the Website or delivering our services. These partners are bound by confidentiality agreements and can only use information to fulfill their obligations to us.

Legal Requirements: We may disclose information if required by law, court order, or government request.

Protection of Rights: We may disclose information to protect the rights, property, or safety of DFSolutions, our clients, or the public.

Business Transfers: If DFSolutions is acquired or merged, your information may be transferred as part of that transaction.

5.2 Data Retention

We retain your information for as long as necessary to:

  • Deliver our services
  • Fulfill legal obligations
  • Resolve disputes
  • Maintain appropriate business records

Once your information is no longer needed, we securely delete or anonymize it.

6. INTERNATIONAL DATA TRANSFERS

DFSolutions is based in the United Kingdom. If you are located outside the UK/EU and provide information to us, your information will be transferred to the UK/EU. By using the Website, you consent to this transfer.

For EU residents, we comply with appropriate data protection mechanisms, including Standard Contractual Clauses or adequacy decisions, where applicable.

7. DATA SECURITY

7.1 Security Measures

We implement comprehensive security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure firewalls and access controls
  • Regular security audits and updates
  • Employee confidentiality agreements
  • Limited access to personal information

7.2 Limitations

While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security, but we continuously work to improve our protections.

7.3 Your Responsibility

You are responsible for:

  • Maintaining the confidentiality of any passwords
  • Protecting your device from unauthorized access
  • Promptly notifying us of any suspected breaches

8. THIRD-PARTY WEBSITES & LINKS

The Website may contain links to third-party websites. This Privacy Policy applies only to dfsolutions.dev. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites before sharing information.

9. YOUR PRIVACY RIGHTS

9.1 GDPR Rights (EU/UK Residents)

If you are located in the EU or UK, you have the following rights under GDPR:

Right to Access: Request access to your personal information.

Right to Rectification: Request correction of inaccurate information.

Right to Erasure: Request deletion of your information (subject to legal requirements).

Right to Restrict Processing: Request that we limit how we use your information.

Right to Data Portability: Request your information in a portable format.

Right to Object: Object to certain processing, including marketing communications.

Right to Withdraw Consent: Withdraw consent at any time (this does not affect processing that occurred before withdrawal).

9.2 Exercising Your Rights

To exercise any of these rights, contact us:

📧 Email: services@dfsolutions.dev
📮 Mail: DFSolutions Ltd, 167-169 Great Portland Street, London, England, W1W 5PF, United Kingdom

We will respond to requests within 30 days. Some requests may require additional information to verify your identity.

9.3 Complaint Rights

If you believe your privacy rights have been violated, you have the right to lodge a complaint with your local data protection authority.

10. CHILDREN'S PRIVACY

The Website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Parents or guardians who believe a child has provided information should contact us immediately.

11. MARKETING COMMUNICATIONS

11.1 Email Communications

When you provide an email address, you may receive communications about:

  • Service updates and information
  • Industry insights and tips
  • Company news and announcements
  • Marketing offers (if you have consented)

11.2 Opt-Out

You can unsubscribe from marketing communications at any time by:

  • Clicking “unsubscribe” at the bottom of any email
  • Contacting us at services@dfsolutions.dev
  • Replying to an email with an unsubscribe request

We will honor your preference within 10 business days.

12. COMPLIANCE WITH REGULATIONS

12.1 GDPR Compliance

As a UK company serving European clients, we comply with the UK GDPR and EU GDPR requirements for data protection, security, and privacy rights.

12.2 Other Regulations

We comply with other applicable privacy laws and regulations, including the California Online Privacy Protection Act (CalOPPA) and similar standards in other jurisdictions.

13. POLICY UPDATES

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates take effect immediately upon posting. We encourage you to review this policy regularly to stay informed.

If significant changes are made, we will notify you via email (if we have your email) or prominently display the notice on the Website.

14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us:

DFSolutions Ltd

📧 Email: services@dfsolutions.dev
📮 Mail: 167-169 Great Portland Street, London, England, W1W 5PF, United Kingdom

Data Protection Officer Contact:
If you need to reach our Data Protection Officer specifically, include “DPO” in your subject line or message.

15. ADDITIONAL INFORMATION

Definitions

“Personal Information”: Any information relating to an identified or identifiable individual.

“Processing”: Any operation performed on data, including collection, use, storage, sharing, or deletion.

“Data Controller”: The entity (DFSolutions) that determines the purposes and means of processing.

Thank you for trusting DFSolutions with your information. We take privacy seriously and are committed to protecting your data.